Most frequent questions and answers for gift cards.
A gift card is like buying a credit that can be used on any Shacky product. Once you purchase it and gift it to your loved one, they will be able to use it on any of our products and this one will simply deduce from their overall total at check-out.
Yes, when orderingthe Gift card you can enter an email for the person you would like to send it to.
NO, the Gift cards are electronic.
If you would like use to create a paper gift card we can do so for an extra cost, contact the team at contact@shacky.com
Yes after 3 years from date of Purchase
If the amount of your purchase is LESS then the value of the Gift Card that balance will remain to be used for another purchase
If the amount of your purchase is GREATER then the amount of your gift card you can pay the difference by credit card at time of check out.
That’s ok, we can create a refund for the purchase. the refund must go back to the person that purchased the Gift Card.
NOTE: this will incur a $30 administrative fee.
Contact the team at contact@shacky.com to arrange the refund
If you don’t use all the face value of the gift card on your purchase you can use the balance for another purchase.
If you have an old Shacky Gift Card or your Gift Card does not authenticate at time of purchase please contact the team at contact@shacky.com
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